Dukaan Partners with SHIELD to Strengthen Security and Elevate User Trust for Millions.


Dukaan, one of India’s leading e-commerce enablement platforms for merchants, retailers, and entrepreneurs to set up and manage their businesses online, has partnered with SHIELD, one of the world’s leading risk intelligence companies, to provide a safer and more trusted digital experience on their platform. 

Over the course of the pandemic, Dukaan has seen exponential growth in gross merchandise value (GMV) and daily active users, leading to an increase in the volume and frequency of orders completed on the platform. The traction has led Dukaan to expand worldwide, as it looks to challenge more established players such as Shopify. This partnership with SHIELD will supercharge Dukaan’s existing anti-fraud capabilities and fortify the e-commerce websites of more than 3.5 million merchants on their platform.

As part of their end-to-end eCommerce operating system offering, Dukaan also facilitates all online transactions. SHIELD’s real-time risk intelligence will provide them with actionable insights into risk on their platform as they facilitate millions of transactions across the platform each day. Through this partnership, merchants and their customers across India will enjoy a more secure, seamless, and trusted online experience.

“Small businesses are turning to technology faster than ever in these unprecedented times. And they’re looking for a platform that won’t let them down,” said Subhash Choudhary, Co-founder and CTO of Dukaan. “SHIELD’s expertise, experience, and a solution will enable us to deliver superior merchant-centric solutions and focus on providing a trusted one-stop platform needed for current and future entrepreneurs to grow their business.”

Justin Lie, Founder, and CEO of SHIELD added, “It’s imperative for every rapidly growing organization to know which users to trust, and to build a trusted platform for all their users to interact on. We are delighted to be supporting Dukaan in their mission to empower every merchant worldwide, big or small, to launch, and grow their business online, without ever worrying about the safety of their transactions.

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