CitiusTech Receives the Prestigious IMC RBNQ Performance Excellence Award 2021!!


CitiusTech has won the IMC RBNQ Performance Excellence Award 2021 in the Services category. The Award was presented at the 25th IMC Ramkrishna Bajaj National Quality Awards ceremony to CitiusTech by Harsh Mariwala, Chairman, Marico Limited & CMD, Kaya Limited.

CitiusTech has won the award for its strong leadership, societal contribution, employee engagement and exceptional customer centricity, while delivering next-generation innovative technology solutions and consulting services to more than 130 healthcare and life sciences organizations worldwide. It demonstrated strong process maturity across multiple dimensions of the business, such as leadership, strategy, customer, workforce, operations, measurement, knowledge management, sustainability & climate change, results, etc.

“We are pleased to award CitiusTech the IMC RBNQ Performance Excellence Award in the Service category for 2021,” said Maya Desai, Director, IMC Ramkrishna Bajaj National Quality Award Trust. “The CitiusTech team went through a rigorous assessment process which is based on the Malcolm Baldridge Excellence Model. Their learnings and experiences gave us rich insights around building and sustaining world-class performance in the digital era.”

“As a first-time applicant to the IMC RBNQ assessment, we are proud to receive this prestigious award and be recognized as a leader in business excellence,” said Punam Shejale, Senior Vice President and Head of Process Excellence & Information Risk Management at CitiusTech. “As one of the world’s leading healthcare technology companies, we take pride in building a culture of excellence, world-class performance benchmarks and customer delight.”

The RBNQA award is administered annually by IMC RBNQA Trust with the purpose of spreading awareness on quality, business excellence and fostering competitiveness in the Indian Industry.

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